Openness and trust
We are open about our plans and we share information. We are prepared to accept when we get things wrong – we want to earn your trust.
Diversity
We value different people’s experiences and skills, and use them to provide services in the way you want and need.
Value for money/efficiency
We deliver the best services by making sure that our time and our money is always spent wisely.
Customer focus
We will listen to you to improve the way we do business, and shape our services to meet your needs and expectations.
High staff performance and morale
We will invest in and develop our staff to provide you with the highest quality of service.
Continual improvement
We never rest on our laurels. We will always look for ways to improve and do things better.
Inspired leadership
We challenge and motivate our staff to achieve our vision.
Flexible/responsible
We provide services which respond to current and future needs, and ensure we do what we say we will do.
